Privacy Policy

2. Information We Collect

Depending on your interaction with CloudZeno, we may collect the following categories of information:

• Account & Contact Information: Name, business email address (e.g. sent via support requests or inquiries), billing address, and organization details.
• Server & Deployment Metadata: Technical telemetry required to provision, monitor, and maintain cloud infrastructure (e.g., resource utilization, IP addresses, runtime status, and deployment logs).
• Website Usage & Technical Data: Browser type, operating system, referring URLs, and standard web traffic logs collected for security and performance optimization.

3. How We Use Your Information

We use collected information strictly to:

• Provision, configure, and maintain your managed cloud server environments.
• Respond to custom infrastructure quotes and technical support queries submitted to support@cloudzeno.online.
• Monitor server health, uptime, SSL certificates, and security events.
• Comply with legal obligations and enforce our Terms of Service.

4. Data Security & Storage

We employ industry-standard encryption (HTTPS/TLS in transit, AES-256 for data at rest where applicable) and strict access controls to prevent unauthorized access, alteration, or disclosure of hosted infrastructure data. Access to production servers is limited to authorized system engineers.

5. Third-Party Cloud Infrastructure

CloudZeno interfaces with top-tier global cloud datacenter providers (such as AWS, DigitalOcean, Hetzner, GCP, or Linode) to provision infrastructure. Server compute, storage, and networking are governed by strict enterprise data processing agreements with our cloud vendor partners.

6. Data Sharing & Disclosure

We do not sell, rent, or trade your personal or infrastructure data to third parties. We share data only when necessary to fulfill infrastructure services, comply with applicable laws, or protect the integrity of our hosting platform.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal data stored by CloudZeno. You can also request complete decommissioning and removal of your managed server instances at any time by contacting our support team.